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PlayStation - Community - Sharing - Help

PlayStation - Community - Sharing - Help

Categories: Games & Netflix
Posted: October 30, 2021

=== TABLE OF CONTENTS ===

  • PSN Accounts
  • Games & Add-Ons
    • Games
    • Add-Ons
    • Save Data
  • Video
    • Ultra HD Blu-ray Discs
    • Blu-ray Discs
    • DVDs
    • Streaming Services
  • Consoles
    • PlayStation 5
    • PlayStation 4
    • Power: Voltage, Frequencies, and Adapters
  • Moving to a New Country
  • APPENDIX: PlayStation Regional Breakdown

=== PLAYSTATION REGION GUIDE ===

PlayStation Network (PSN) accounts, game content, video content, and consoles all have their own regional considerations as determined by Sony Interactive Entertainment (SIE) and other regional oversight bodies. This guide contains an overview on the various type of regional restrictions you may wish to be aware of and also outlines your options if you are moving to a new country.

PSN Accounts

When you create a PSN account you will be asked to set your country of residence. The country of your PSN account determines:

  • Which storefront you see and what content is available for you to purchase on the PlayStation Store.
  • Which billing methods you are able to add to your account and use.
  • Which regional cards, codes, and vouchers you are able to redeem.
  • Which various PSN services and features are available to you.

This setting cannot be changed after you complete the account creation process. Ensure you have accurately entered your country of primary residence, as many local retailers will be selling content which is meant to be used with PSN accounts registered to your country.

In the event you do not see your country of primary residence in the list of selectable countries, this means that PSN is unfortunately not officially available in your country. If you wish to proceed with the creation of a PSN account, you would need to select a different country - perhaps one in close proximity or close affiliation to yours. However, keep in mind that there may be some unresolvable issues as creating PSN accounts registered outside of your country of residence is not officially supported.

If you have recently moved, or are in the process of moving to a new country of primary residence, please read the section Moving to a New Country of this guide.

If you cannot remember what country your PSN account is set to, you can visit Sony Account Management and check under [Basic Account Information] > [Residential Address]

Games & Add-Ons

Games

PS5 and PS4 games of all regions can be played on any region PS5 or PS4 respectively (with the exception of Mainland China). This includes both disc and digital copies of games. Despite games of any region being playable on most consoles, it is important to note that each game copy still has a region associated with it. The region of the game will determine some important things, such as:

  • Compatibility with Add-On content.
  • Compatibility with game save files.
  • Voice and Text languages available to you in-game. (PS4 only)

For this reason, it is highly recommended that you purchase games that match your country and region of primary residence. A game's region is determined by a product code given to each application a per region basis.

  • PS5 game product codes appear as PPSA-#####.
  • PS4 game product codes appear as CUSA-#####.
  • The product code of a physical game disc can be found on the disc label.
  • The product code of a digital game download is not visible on consoles. However if you visit your country's PlayStation Store on a web browser and load the game's store page, the product code is visible in the URL (look for PPSA or CUSA). The country your PSN account is registered to determines which region games you can purchase and download.

NOTE: On PS5, you can download different language packs for games from PSN. To do this, press OPTIONS on a game from the Home Screen. Then select [Manage Game Content] and navigate down to the language packs you wish to download. If a game offers a particular language or not depends on it being created and made available by the game's developer.

Add-Ons

Add-On content is only compatible with games of a matching region and product code. If a game and add-on do not have the same region, the game will not identify the add-on content and it will not work. This includes both downloadable add-on content such as expansions and levels, as well as license-based add-ons such as virtual currency and in-game consumables.

The region of add-ons are determined by the country of the PSN account that purchased the content. Make sure your PSN account matches the region of your game before making an add-on purchase.

If you are ever unsure as to if there will be a mismatch between your game disc and add-ons you may buy with your PSN account, compare the CUSA/PPSA product on the disc label with the URL of the content you want to purchase on the PlayStation Store. Make sure you are logged into your PSN account and are viewing your country's store. Look for "CUSA#####" or "PPSA#####" in the URL to determine if it matches your game disc.

Save Data

Application Save Data (game saves) are tied to the region and product code of the game that created the save file. Save data can only be read by applications from the same region. If you take an existing save and try to load it on a different region's copy of the same game, the save file will not be visible and cannot be loaded. For this reason, it is recommended you purchase games that match your country of primary residence, and continue playing with the same region for a single game.

Despite not being able to load saves across different regions, it is possible to store multiple copies of saves from different regions. In the case of multiple-region installs, each copy is listed as its own separate application with its own separate save databank.

Video

Ultra HD Blu-ray Discs

Ultra HD Blu-ray video discs are not region coded, and therefore can be played on any region PS5 console with a disc drive.

Blu-ray Discs

Most Blu-ray video discs are region coded, and this determines which consoles you are able to play them on. Blu-ray discs are most commonly coded AB, or C, with FREE or ALL representing discs which can be played by any region player. You can confirm a Blu-ray disc's region code by looking at the disc's case.

See PlayStation 5 or PlayStation 4 console information to see what region your console's Blu-ray player is set to.

DVDs

Most video DVDs are region coded, and this determines which consoles you are able to play them on. DVDs are most commonly region coded 1-6, with 0 or ALL representing discs which can be played by any region player. You can confirm a DVD's region code by looking at the disc's case.

See PlayStation 5 or PlayStation 4 console information to see what region your console's DVD player is set to by default.

Specifically with DVDs, you can change the region associated with your PS5 or PS4's DVD player a set number of times. You will be asked if you wish to change the console's DVD region code setting if you insert a DVD with a region code that falls outside of what your console can currently play. The PS5 or PS4's DVD region code setting can be changed a maximum number of 4 times, after which the region code will be permanently locked. Restoring default settings or resetting your console will not allow you to change this after it is locked.

Streaming Services

Region restrictions for video streaming services vary per service, and usually are determined by the IP address of where you are connecting from. Check with your streaming service's support site to learn more about their regional compatibility.

For PlayStation Video, you can stream or download your video content only while connecting from the country that your PSN account is registered to. If you are planning to travel out of your home country, it is recommended you download your content in advance, prior to travelling, to a device that supports download of PS Video content (the PlayStation Video app on iOS or Android). You can then playback the downloaded video offline while away.

Consoles

PlayStation 5

PlayStation 5 consoles are broken up into various regions. Regions are broken down into a two-digit numerical suffix, which makes up the last two numerical digits of a console's model number. For example a model number of: CFI-10xxA, the numbers for "xx" denote the region assignment of the console. ('A' denotes PS5 with disc drive, 'B' denotes Digital Edition)

The region assignment of your PS5 determines:

  • Which region Blu-ray video discs (BD) and DVDs you are able to watch.
  • What type of outlet prong your power cable comes with.
  • Some of your default system settings and console operation.

For this reason, it is recommended you purchase your PS5 from an authorized retailer within your own country.

The following table breaks down how SIE has assigned regions for the PS5. Feel free to use this as reference when considering the purchase of a PS5 console.

Suffix Region BD Region DVD Region
00 Japan A 2
02 Oceania (Australia, New Zealand) B 4
08 Central Asia, India, Russia, Ukraine C 5
14 Latin America (Mexico, Central America, South America) A 4
15 North America (Canada, United States) A 1
16 Europe, Middle East, Africa B 2
18 South Korea A 3

 

PlayStation 4

PlayStation 4 consoles are broken up into various regions. Regions are broken down into a two-digit numerical suffix, which makes up the last two numerical digits of a console's model number. For example a model number of: CUH-10xxA, the numbers for "xx" denote the region assignment of the console.

The region assignment of your PS4 determines:

  • Which region Blu-ray video discs (BD) and DVDs you are able to watch.
  • What type of outlet prong your power cable comes with.
  • Some of your default system settings and console operation.
  • Mainland China only: what region PS4 games you are able to play.

For this reason, it is recommended you purchase your PS4 from an authorized retailer within your own country.

The following table breaks down how SIE has assigned regions for the PS4. Feel free to use this as reference when considering the purchase of a PS4 console.

Suffix Region BD Region DVD Region
00 Japan A 2
01 / 15 North America (Canada, United States) A 1
02 Oceania (Australia, New Zealand) B 4
03 Ireland, United Kingdom B 2
04 / 16 Europe, Middle East, Africa B 2
05 South Korea A 3
06 Southeast Asia (Hong Kong, Indonesia, Malaysia, Philippines, Singapore, Thailand) A 3
07 Taiwan A 3
08 Central Asia, India, Russia, Ukraine C 5
09 Mainland China C 6
11 / 14 Latin America (Mexico, Central America, South America) A 4

 

Power: Voltage, Frequencies, and Adapters

All PS5 and PS4 consoles have a wide-range, 100–240V AC 50/60Hz internal power supply. This means that any PS5 or PS4 can be powered by any AC electrical outlet without the use of a voltage converter. That said, consoles will only come with an adapter suited for the country it is meant to be used in. This means you might need a prong adapter to plug into outlets from other countries.

DualSense and DUALSHOCK 4 wireless controllers have an input power rating of 5V. Do not attempt to charge these wireless controllers with a USB charger that supplies a voltage higher than 5V, such as a mobile 'quick charger'. Doing so could result in fire, damage, or injury.

Moving to a New Country

Unfortunately, it is not possible to change the country associated with your PSN account after it has been created. If you are moving to a new country, there are still some choices available to you, all with their own pros and cons which are outlined below:

OPTION 1: Continue using your original PSN account.

  • PROS: Can continue using your same Online ID, profile, and game saves.
  • CONS: Requires you to continue funding your account through a billing method valid in your PSN account's country. If you will no longer have a billing method from that country, this may be hard, and might require a family member or friend to help offer a billing method instead.
  • OVERVIEW: This option is best for a temporary move, or an extended stay where you eventually intend on returning to your original country of residence.

OPTION 2: Create a new PSN account registered in your new country to manage billing and purchases, but continue playing on your original PSN account.

  • PROS: Can continue using your same Online ID, profile, and game saves, yet also continue to make purchases with your new billing methods. Just ensure that you set your console as the Primary/Activated console of the new PSN account.
  • CONS: Since new purchases of games and subscriptions require the use of console activation, some things will not be fully shared properly. For example, some PS+ features like CLoud Storage are only for the purchasing account, meaning your original account will not be able to take advantage of this. The same goes for any content purchases that are linked exclusively to the purchasing account.
  • OVERVIEW: This option is suitable for a permanent move, but when being able to continue using your original account is incredibly important to you despite willing to compromise on some purchasing power.

OPTION 3: Create a new PSN account registered in your new country and use that exclusively going forward for new purchases. Use your original PSN account for older game purchase.

  • PROS: This option gives you complete account control and freedom, with less things likely to go wrong.
  • CONS: Essentially, you'd be starting over from scratch with a new account. You would also be starting from scratch with game saves, unless you log in to your original account to play older purchases.
  • OVERVIEW: This option is suitable for a permanent move, and is the cleanest option available. You're essentially drawing a line in time both before and after you move, and helps set clear criteria for which account to use. By using your new account exclusively for new games going forward, you have the greatest amount of flexibility for purchasing and account features.

If you wish to use original Sign-In ID / Email address for your new account that you used previously with your original account, you can do so if you change the email address on the original account to something else.

APPENDIX: PlayStation Regional Breakdown

For reference, this is a breakdown of how Sony Interactive Entertainment distributes their regional operations by country. If you are confused as to which regional division to contact, you can use this as a reference. This is not to be confused with region codes of games, discs, or consoles, which use their own independent regional coding.

Visit the Country Selector to be taken to your country or region's official PlayStation website.

  • Sony Interactive Entertainment America (SIEA)
    • North America
      • Canada
      • United States
    • Latin America
      • Argentina
      • Bolivia
      • Brazil
      • Chile
      • Columbia
      • Costa Rica
      • Ecuador
      • El Salvador
      • Guatemala
      • Honduras
      • Mexico
      • Nicaragua
      • Panama
      • Peru
      • Venezuela
  • Sony Interactive Entertainment Europe (SIEE)
    • Europe
      • Australia
      • Austria
      • Belgium
      • Bulgaria
      • Croatia
      • Cyprus
      • Czech Republic
      • Denmark
      • Estonia
      • Finland
      • France
      • Germany
      • Greece
      • Hungary
      • Iceland
      • India
      • Ireland
      • Israel
      • Italy
      • Latvia
      • Lithuania
      • Luxembourg
      • Malta
      • Netherlands
      • New Zealand
      • Norway
      • Poland
      • Portugal
      • Romania
      • Russia
      • Serbia
      • Slovenia
      • Slovakia
      • South Africa
      • Spain
      • Sweden
      • Switzerland
      • Turkey
      • United Kingdom
    • Middle East
      • Bahrain
      • Kuwait
      • Lebanon
      • Oman
      • Qatar
      • Saudi Arabia
      • United Arab Emirates / Middle East
  • Sony Interactive Entertainment Japan Asia (SIEJA)
    • Asia
      • Hong Kong
      • Indonesia
      • Malaysia
      • Philippines
      • Singapore
      • Taiwan
      • Thailand
      • Vietnam
    • China
      • Mainland China
    • Japan
      • Japan
    • Korea
      • South Korea

NOTE: While these guides aim to be as accurate as possible, these are not authored by employees of Sony Interactive Entertainment. If you wish to verify any information, please visit the official PlayStation Support site for your country or region.

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